What Are the Experiences Of Team Leaders Whose Manager Adopts a Dialogic I-Thou Attitude In Relating With Them?
DOI:
https://doi.org/10.24377/EJQRP.article2811Keywords:
dialogic, relationship, organisations, leadership, teams, performanceAbstract
The research project explored the potential for applying the dialogic I-Thou (Buber 1958b and 1965) approach to relating between persons in organisations. It specifically explored the experiences of eight team leaders, in a call centre, whose manager had trained in self awareness and the theory and practice of the dialogic way of relating.
The research provided a valuable insight into how the nature of the employer-employee relationship influences employee self image and how self image influences employee choices about performance. The research further suggests that the dialogic offers considerable potential as a strategy for promoting a culture of humanity in organisations. This article presents a case for applying a dialogical attitude to employer- employee relationships as an approach to team development and for its use both as a model of leadership and as an integral part of leadership development.
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Copyright (c) 2006 Geoff Thompson (Author)
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